An Admin user has access to many of the configuration features of the WebDPW system. They can also see all of the work orders and assign any employee to a work order. A Technician level user has less access to the configuration capabilities under settings. They can only see Work Orders that have been assigned to them and can only create work orders for themselves.
Work Orders are meant to track one or many job descriptions and the the job costing activities (Labor, Contractors, Parts Materials and Equipment) specific to a single asset or equipment record. The Daily Log is meant to track the job costing activities for one job activity. Multiple daily logs can be made throughout the course of the day but each one is specific to a single job code or work description. The Daily Log can be used to update work Orders.
Contact webdpw support staff with and your user name can be provided: support@webdpw.com
Contact WebDPW support and inform them as to when it happened and how to re-create it. Our team will work diligently to resolve the issue as soon as possible: support@webdpw.com
When entering a service request, you can link it to a specific asset or piece of equipment. If linked to an asset then click “Create Asset Work Order” if your service request is linked to a piece of equipment click “Create Equipment Work Order”
Work Orders and Preventative Maintenance Work Orders show up on the Dashboard calendar.